Shipping & Returns

Returns:

Request a cancelation within 24 hours of purchase

All our jewelry is custom made so it can not be returned or exchanged but please contact us with any problem and we will be more than happy to help you. 

keilajewelrynyc@gmail.com

Shipping: 

All our jewelry is made to order please allow 5 to 10 days for production.

After your beautiful jewel is made, we will ship 3-5 days priority mail. 

We will ship in a custom-made Keila jewelry box and a gift bag.